20 Customer Service Facts You Need to Know [2015]
“We’re sorry, but we’re experiencing unusually heavy traffic. Please try later?” “Your call is important to us. Please hold on for a moment.” “We’re unable to answer your question. Please call xxx-xxx-xxxx to speak to a representative from xxx team.” These are some of the most cringe-worthy phrases customers experience during their purchase and post-purchase cycles. If your company is …
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WebAble Culture Code [2015]
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Syed Shadab
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October 1, 2015
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Spotlight, Tips
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bangladesh, Branding, Customer Service, dhaka, Digital Creative Agency, jobs, learning, Professional, recruitment, social media tips, startup, webable
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0 Comments
WebAble is a young company built on a strong foundation of culture. We believe pay-checks and perks are important, but that is not why we come to work every morning. Security and recognition keep us alive, but passion and creativity are worth dying for. This deck summarises key elements of our cultural foundation. It was created for internal use, but recently we …
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Are Consumer Insights Easy to Find This Decade?
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WebAble Desk
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August 20, 2015
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Brand Building, Guest Posts, Insights, Strategy, Tips
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advertising, B2B Marketing, bangladesh, Branding, Consumer Insights, Customer, Customer Service, digital marketing, Experts, Insights, marketing
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0 Comments
No. And Yes. No, because they were always simple to find, even in the 20th Century. Just that management jargon had so abused the word, insight, that finding consumer insights have been made complicated. Now most people can’t recognize a key consumer insight even if it was staring them in the face. I prefer to think of a key consumer …
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5 Questions Brands Forget to Answer
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WebAble Desk
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August 4, 2015
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Brand Building, Strategy
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B2B Marketing, bangladesh, Brand Building, Brand Experience, Branding, content marketing, Creative, Customer, Customer Service, digital marketing, Experts, marketing, social media, strategy
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0 Comments
Without these answers, they are not really ‘brands’. At best, they are products and services with a logo attached. People are quick with their unique proposition or rationale. Unfortunately, products have ‘rationales’. Brands have ’emotionales’. So on to the five questions that reveal the soul of a brand: What is the obvious emotional truth on which your brand is based? …
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Newsfeed Algorithm Hack
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WebAble Desk
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May 21, 2015
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Digital Marketing, News & Updates, Social Media
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advertising, algorithm, bangladesh, content, content marketing, Customer Service, data, dhaka, Digital, digital bangladesh, Digital Creative Agency, digital marketing, facebook, facebook marketing, learning, local social mobile, marketing, newsfeed, social, social media, social media marketing, social media tips, social selling
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0 Comments
Publishers have been baffled by Facebook’s latest algorithm changes. As it seems the changes have not been in their favor. They are losing traction like they are gone with the ketchup! However, we have just figured out the ultimate and most basic hack to tackle these updates! Facebook makes changes to their platform more often than teenagers change their boyfriends …
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